Conditions of Service

1. Acceptance

These Conditions of Service (“Conditions”) govern the use of The Edge by everyone on the platform — “subscribers” (the parents, guardians, and adult learners who book lessons) and “tutors” (the Asaatiz and home teachers who deliver them). By creating an account, booking a lesson, or teaching through The Edge, you agree to these Conditions. If you do not agree, please do not use the platform.

2. Our role

The Edge is a vetted marketplace that introduces families to qualified Islamic teachers and provides the tools — profiles, bookings, payments, lessons, and assessments — to make that relationship safe, recorded, and accountable. We verify and support the people on the platform, but the teaching relationship itself is between the subscriber and the tutor. Our protections, guarantees, and dispute support apply only to activity that takes place through The Edge.

3. Verification & vetting

Before a tutor can appear or teach, we take reasonable steps to confirm who they are and that they are fit to teach:

• Identity verification using government-issued identification.
• Background screening appropriate to working with children and in family homes.
• Reference checks and confirmation of teaching qualifications.
• Completion of The Edge training in safeguarding, ethics, communication, and emotional intelligence.

Subscribers must also give accurate information about themselves and the learners they register. Creating an account under a false identity, or impersonating another person, is prohibited and is grounds for immediate removal and, where appropriate, referral to the authorities.

4. Child protection & safety

The safety of children is the first priority of The Edge. The following rules apply to every in-person lesson involving a minor, and breaching them is one of the most serious things a user can do on the platform.

Tutors must follow The Edge code of conduct at all times — treating every learner with patience, dignity, and propriety, and never engaging in any form of abuse, harassment, intimidation, inappropriate contact, or conduct contrary to a teacher’s trust. Any safeguarding concern must be reported to The Edge immediately (see section 9), and we will act on it without delay, including suspending a tutor while a concern is reviewed.

5. Everything stays on The Edge

This is the single most important condition for protecting both parties, and it is binding on subscribers and tutors alike. All contact, scheduling, lessons, and payment connected to an introduction made through The Edge must remain on the platform.

This includes not exchanging personal contact details for the purpose of bypassing the platform, and not inviting the other party to deal privately. We enforce this for good reasons that protect you, not only us:

• Safety: off-platform arrangements lose the verification, records, and oversight that keep children and tutors safe.
• Protection: our dispute resolution, refunds, and guarantees apply only to on-platform bookings. Go off-platform and you forfeit all of them.
• Fairness: the platform that vetted the tutor and introduced the family is sustained by on-platform activity.

Attempting to divert business off the platform may result in suspension or permanent removal, loss of all protections, and recovery of fees that would have been due.

6. Payments

• All lessons are paid in advance through the platform — monthly or yearly — using our payment provider. Lessons begin only once payment is received.
• Subscribers must not pay tutors directly, in cash or otherwise, and tutors must decline any request or offer to be paid outside The Edge.
• Tutors are paid by The Edge to their registered bank account on a regular cycle, after the platform fee.
• Cancellations and refunds follow our published refund policy. Sessions missed by a subscriber without due notice are not generally refundable; sessions missed by a tutor are rescheduled or refunded.
• Non-payment, failed renewals, or payment fraud (including chargebacks made in bad faith) will lead to suspension of access and may be referred for recovery.

7. Conditions for subscribers (parents & learners)

• Give accurate information about yourself and each learner you register.
• Be present and supervise during in-person lessons with a minor, and provide a safe, appropriate environment for the lesson.
• Pay in advance through the platform, and keep all communication and scheduling on The Edge.
• Treat tutors with respect and courtesy.
• Do not attempt to engage a tutor off-platform (see section 5).
• Report any concern about a tutor’s conduct or safety promptly.

8. Conditions for tutors (Asaatiz)

• Maintain an accurate profile and only offer subjects you are genuinely qualified to teach.
• Complete and uphold The Edge safeguarding training and code of conduct at all times.
• Follow every child-protection rule in section 4 without exception.
• Be punctual, professional, and conduct yourself with the character expected of a teacher of the deen.
• Accept payment only through The Edge, and never solicit direct or off-platform arrangements (see section 5).
• Keep lesson records and assessments up to date so parents and learners can follow progress.

9. Reporting concerns

If anything makes you uncomfortable, or you suspect fraud, misconduct, or a risk to a child, contact us immediately using the details in section 14. Urgent safety concerns should also be reported to the appropriate Nigerian authorities. We treat every report seriously, act quickly, and may suspend an account while we review. In a genuine emergency, contact the emergency services first.

10. Suspension & enforcement

We may warn, suspend, or permanently remove any account that breaches these Conditions — including for safeguarding breaches, off-platform diversion, dishonesty, non-payment, or misconduct. Serious breaches may take effect immediately and without prior notice, and may be referred to the relevant authorities.

11. Liability & disclaimer

The Edge verifies and supports the people on the platform and works hard to reduce risk, but we cannot guarantee the future conduct of any individual, and we do not control what happens in a private home. Subscribers remain responsible for supervising their children during lessons. To the fullest extent permitted by Nigerian law, The Edge is not liable for the acts or omissions of subscribers or tutors, or for any loss arising from arrangements made outside the platform contrary to section 5.

12. Disputes & governing law

These Conditions are governed by the laws of the Federal Republic of Nigeria. We ask that any dispute be raised with us first so we can try to resolve it. Disputes that cannot be resolved that way are subject to the jurisdiction of the courts of Lagos State.

13. Changes

We may update these Conditions from time to time. When we make material changes we will update the date above and, where appropriate, notify you. Continuing to use The Edge after a change means you accept the updated Conditions.

14. Contact